TEMPUR
SONATA Pillow White SONATA
SONATA Pillow White SONATA
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We currently ship to the following countries: Taiwan, Malaysia, Singapore, Hong Kong, China, Thailand, Australia, the Philippines, and the United States.
Notice
Notice
This is a personal hygiene item which cannot be returned or exchanged once opened.
Shipping & Delivery
Shipping & Delivery
Shipping Fee
Shipping costs are automatically calculated by the system based on the contents of the order: the place of delivery, the mode of transportation and the weight of the package. You can check the cost using the shipping calculator on the shopping cart page or confirm the shipping cost on the checkout page.
Estimated delivery time to Malaysia
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~15 business days
The actual delivery time may vary depending on the amount of packages in route, customs clearance process, or delivery status by the local postal service, etc.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
You may be charged additional handling, import, or tax fees as your order passes through customs. Please note, any additional charges on shipments are the customer’s responsibility, and we recommend reviewing these with your local customs departments prior to ordering.
Return & Refund
Return & Refund
We offers an 8-day cooling-off period. With the exception of customized proxy purchase items, all online shopping products have an 8-day cooling-off. This means that within 8 days from the day of receiving the product, you can apply for a return or refund. All products have an 8-day cooling-off.
Within 8 days from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, consumers can apply for a return or refund, but the shipping costs and any possible handling fees will be borne by the consumer.
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TEMPUR SONATA Pillow White SONATA
Product Features:
- Tempur(R) Material: Initially developed by NASA for space shuttle technology, trusted Danish manufacture
- Design: Crescent-shaped to fit the neck and shoulders. Created with a focus on individual sleep needs, providing comfortable support all night. The gentle curve of side A is suitable for back sleeping, and the flat side B is ideal for side sleeping
- Feel: Soft (within the Tempur(R) pillow range)
- Recommended sleeping positions: Back and side sleeping
Height Selection Guide:
- S: Suitable for those with narrow shoulders, slender build, or height under 170cm
- M: Suitable for those with broad shoulders, robust build, or height over 170cm
Product Specifications:
- Size: S approximately 61x40x9.5cm, M approximately 61x40x11cm
- Color: White
- Material: Surface/Side 99% Polyester, 1% Polyurethane
- Washing: Cover is removable and washable, tumble drying not allowed (pillow core is not washable)
- Country of Origin: Denmark
- Tempur(R) material's firmness varies with temperature, a characteristic of the material
- New products may have a material smell, harmless to humans and will dissipate over time
- Keep away from open flames
- Not washable, dry cleanable, ironable, or suitable for tumble drying or cleaning
- Be careful not to catch the fabric inside when using zippers
- Direct sunlight can cause discoloration or hardening
- For stains, gently pat clean with a wrung-out damp towel
- Do not wet the material to prevent degradation
- If concerned about humidity, air dry in a well-ventilated area
- If wet, press out moisture with a dry cloth and air dry
- Do not fold, squeeze, or pull, to avoid cracks or damage
Important Information
- All our products are authentic and shipped directly from Japan. Some appliances are designed for Japan’s 100V voltage, while others are compatible with 100–240V for international use. Please check the product specifications carefully to ensure compatibility in your region.
- Products used in regions with 110V (e.g., certain areas in the USA) are typically compatible for direct use without a converter. Additionally, USB-charged or battery-powered products do not have voltage concerns and can be used anywhere.
- Manuals are typically in Japanese unless otherwise specified. For assistance, we recommend using free tools like the Google Translate app, which allows you to translate text instantly by pointing your phone camera at the manual.
If you have any questions, feel free to contact us—we’re here to help.
TEMPUR® material is unlike any other. Our scientists have spent more than 30 years improving and perfecting the TEMPUR® material for sleep. Its formula has always been kept secret. In fact, fewer than 10 people in the world know how it is made, and they are all TEMPUR® employees. Viscoelasticity means that TEMPUR® material is both fluid and springy, thanks to its billions of ultra-sensitive open-cell structures that exist in a state somewhere between solid and liquid. That's the secret.