ion Hair Dryer EH-NE4J
ion Hair Dryer EH-NE4J
Warranty
Warranty
The warranty period for electrical products follows the regulations set by the original Japanese manufacturer and is valid only within Japan. To avail of the Japanese warranty, the product must be returned to Japan at the customer's expense, including shipping fees and related maintenance costs.
We will facilitate communication with the Japanese manufacturer but cannot be held responsible for defects arising from the use of step-down transformers or incompatibilities with local power sources. Please carefully check the product specifications to ensure compatibility in your region before purchase.
Unless otherwise specified, all our products are sourced from Japan and are designed for AC100V power sources (excluding battery-powered or travel-friendly items).
Shipping & Delivery
Shipping & Delivery
Shipping Fee
Shipping costs are automatically calculated by the system based on the contents of the order: the place of delivery, the mode of transportation and the weight of the package. You can check the cost using the shipping calculator on the shopping cart page or confirm the shipping cost on the checkout page.
Estimated delivery time to Canada
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 10~20 business days
The actual delivery time may vary depending on the amount of packages in route, customs clearance process, or delivery status by the local postal service, etc.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay.
Tax & Custom
Tax & Custom
You may be charged additional handling, import, or tax fees as your order passes through customs. Please note, any additional charges on shipments are the customer’s responsibility, and we recommend reviewing these with your local customs departments prior to ordering.
Return & Refund
Return & Refund
We offer an 8-day return policy. Within 8 days of receiving the product, customers may apply for a return or refund for eligible items. Returns must meet the following conditions:
- The product must be in brand-new, unused condition with all original packaging intact (e.g., shrink wrap, seals, and outer boxes).
- Returns due to "change of mind," "purchased by mistake," or compatibility issues with local power sources are not accepted.
Exceptions and non-returnable items, including customized proxy purchase items, hygiene products, and hazardous materials, are detailed in our Refund Policy. Please note that customers are responsible for shipping costs and any handling fees for returns unless the issue is due to our error (e.g., wrong item, damaged or defective product).
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Panasonic ion Hair Dryer EH-NE4J
[Product Features]
• Powerful High Airflow Drying: Equipped with airflow rates of 1.6 m³/min (based on JIS C 9613 standard) and 2.8 m³/min according to internal standards, delivering powerful drying performance.
• Negative Ion Hair Care: External negative ion technology protects the moisture in the ions from heat, coats the hair surface, and provides a smooth and silky finish while effectively reducing static electricity.
• Quick-Dry Nozzle Design: Comes with a quick-dry nozzle, combining strong and gentle airflow to detangle wet hair, ideal for fast drying of long and thick hair.
[Functional Highlights]
• Strong Airflow: 1.6 m³/min (TURBO mode without nozzle) with internal standard airflow of 2.8 m³/min for quick drying.
• Negative Ion Care: Negative ion technology protects hair from static and keeps it smooth and silky.
• Fast Drying: Quick-dry nozzle efficiently detangles wet hair, perfect for quickly drying long and thick hair.
• Automatic Temperature Control: Features automatic temperature adjustment to prevent overheating, keeping hair healthy.
• Lightweight Design: Weighs only about 485 g, making it portable and ideal for everyday use and travel.
[Product Specifications]
• Weight: Approx. 485 g (including quick-dry nozzle)
• Size: Height 211 x Width 196 x Depth 79 mm
• Cord Length: Approx. 1.7 m
• Airflow: 1.6 m³/min (TURBO mode without nozzle)
• Temperature Settings: TURBO-DRY-COLD-OFF
• Warm Air Temperature: Approx. 80°C (TURBO mode), Approx. 100°C (DRY mode)
• Negative Ions: Yes
• Automatic Temperature Control: Yes
• Power Consumption: 1200W
• Voltage: AC100V
• Foldable: Yes
• Lightweight Type: Below 500 g
• Accessories: Quick-Dry Nozzle
Important Information
All our products are authentic and shipped directly from Japan. Please note the following regarding voltage compatibility:
- Voltage Standards: Many appliances we sell are designed for Japan’s 100V voltage, unless otherwise specified in the product description. If no voltage information is provided, it is safe to assume the product is intended for 100V use.
- Usage in 110V Regions: Products used in regions with 110V (e.g., certain areas in the USA) are typically compatible for direct use without a voltage converter. However, please confirm before use to avoid damage.
- Usage in Higher Voltage Regions: If you wish to use the appliance in regions with higher voltage (e.g., 220V), a step-down converter is required. These can usually be found at local electronic or hardware stores.
- International Compatibility: Some items are compatible with 100–240V for international use. Please check the product specifications carefully to ensure compatibility in your region before purchasing.
- USB-Charged or Battery-Powered Products: These do not have voltage concerns and can be used anywhere.
- Plug Compatibility: Japanese appliances typically use Type A plugs. If your socket has a different shape, you may need a plug converter, which is readily available at local stores.
Manuals: Manuals are generally in Japanese unless stated otherwise. For assistance, tools like the Google Translate app can help by translating text instantly through your phone's camera.
⚠️ Reminder: It is the customer’s responsibility to ensure voltage and plug compatibility before use. We are unable to provide refunds or exchanges for items damaged due to incorrect voltage or plug use.
If you have any questions or concerns, please feel free to contact us—we’re happy to assist!
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Panasonic Corporation is committed to promoting future- and people-oriented corporate value management from a long-term perspective in order to continue to create indispensable value for people's lives, while staying close to our various stakeholders.
To achieve this, we will promote three long-term, consistent axes of change (creating customer value, pursuing operational excellence, and focusing management resources on growth businesses) based on our mission and vision, and will reform the management systems and structures that form the foundation for these reforms.