ROHTO ロート製薬
Mentholatum Medi Quick H Gold for Scalp (Sponge)
Mentholatum Medi Quick H Gold for Scalp (Sponge)
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We currently ship to the following countries: Taiwan, Malaysia, Singapore, Hong Kong, China, Thailand, Australia, the Philippines, and the United States.
Notice
Notice
This is a personal hygiene item which cannot be returned or exchanged once opened.
Shipping & Delivery
Shipping & Delivery
Shipping Fee
Shipping costs are automatically calculated by the system based on the contents of the order: the place of delivery, the mode of transportation and the weight of the package. You can check the cost using the shipping calculator on the shopping cart page or confirm the shipping cost on the checkout page.
Estimated delivery time to Singapore
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~15 business days
The actual delivery time may vary depending on the amount of packages in route, customs clearance process, or delivery status by the local postal service, etc.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
You may be charged additional handling, import, or tax fees as your order passes through customs. Please note, any additional charges on shipments are the customer’s responsibility, and we recommend reviewing these with your local customs departments prior to ordering.
Return & Refund
Return & Refund
We offers an 8-day cooling-off period. With the exception of customized proxy purchase items, all online shopping products have an 8-day cooling-off. This means that within 8 days from the day of receiving the product, you can apply for a return or refund. All products have an 8-day cooling-off.
Within 8 days from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, consumers can apply for a return or refund, but the shipping costs and any possible handling fees will be borne by the consumer.
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ROHTO ロート製薬 Mentholatum Medi Quick H Gold for Scalp (Sponge)
Important Information
- All our products are authentic and shipped directly from Japan. Some appliances are designed for Japan’s 100V voltage, while others are compatible with 100–240V for international use. Please check the product specifications carefully to ensure compatibility in your region.
- Products used in regions with 110V (e.g., certain areas in the USA) are typically compatible for direct use without a converter. Additionally, USB-charged or battery-powered products do not have voltage concerns and can be used anywhere.
- Manuals are typically in Japanese unless otherwise specified. For assistance, we recommend using free tools like the Google Translate app, which allows you to translate text instantly by pointing your phone camera at the manual.
If you have any questions, feel free to contact us—we’re here to help.
The Japanese company "Rohto Pharmaceutical Co., Ltd." was established in Osaka in the year 1899. In 1909, Rohto produced its first eye drops. Through continuous research and development, Rohto has been a leading brand in the Japanese OTC eye drops market for the past several decades. Additionally, Rohto is a renowned brand in the current Japanese pharmaceutical market, holding market leadership in areas such as eye drops, sunscreen lotions, lip balms, skincare, and topical medications.