Panasonic
soie Epilator, Basic, AC100-240V ES-WS35
soie Epilator, Basic, AC100-240V ES-WS35
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Notice and Warranty
Notice and Warranty
This product is a personal hygiene item and may be subject to hygiene-related return restrictions where permitted by applicable law. Return eligibility depends on the product condition, packaging, and the law applicable to your order.
Opening ordinary packaging does not automatically remove statutory return or withdrawal rights. Please review the Return & Refund information below before opening or using the product.
All our products are sourced from Japan and are designed for AC100V power sources Unless otherwise specified (excluding battery-powered or travel-friendly items).
Manufacturer warranties for Japanese-market electrical products may be limited to Japan and vary by product. This is separate from any statutory rights for defective, damaged, or non-conforming goods.
Please contact us before arranging a repair or return so we can confirm the applicable warranty, available remedies, and any related costs. Please check the product’s voltage, plug, and compatibility specifications before purchase.
Shipping & Delivery
Shipping & Delivery
Orders are generally processed within 2–5 business days (excluding weekends and Japanese public holidays) and shipped from Japan by air. Shipping availability and fees are shown at checkout.
After dispatch, estimated transit times are 5–15 business days for Asia/Oceania, 10–20 for North America, and 10–19 for Europe. Customs or local delivery conditions may cause delays. Estimated times are not guaranteed. Tracking is provided after dispatch.
Payment Method
Payment Method
Available payment methods may include supported credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Options may vary by destination, device, or payment-provider eligibility and are shown at checkout.
Tax & Custom
Tax & Custom
Import duties, taxes (including VAT), customs-clearance charges, or other local fees may apply. Unless expressly stated otherwise at checkout, these charges are the recipient’s responsibility and are separate from the product price and shipping fee.
Customs clearance may affect delivery time. Please follow any customs or delivery instructions promptly.
Return & Refund
Return & Refund
We generally do not accept voluntary returns or exchanges for change of mind, accidental purchases, or personal preferences, except where required by applicable law.
For incorrect, damaged, defective, or non-conforming items, please contact us—preferably within 8 days of delivery—with your order details and photos where possible. Mandatory consumer rights, including applicable EU/EEA, UK, and Taiwan rights, remain unaffected.
Please contact us before sending any return.
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Panasonic soie Epilator, Basic, AC100-240V ES-WS35
[Product Features]
• Gentle hair removal with “Soft Skin Guard” to reduce skin irritation
• Lifts and removes short or flat hairs efficiently without pulling the skin
• Equipped with the same high-performance tweezers as higher-end model ES-EL8B, capturing hairs as short as 0.5 mm
• Dual voltage (AC100–240V) for international use
• Includes two attachments: for arms/legs and for underarms/bikini line
• Compact and lightweight design, easy to carry while traveling
[Product Specifications]
• Size: Approx. H111 × W54 × D36 mm (without cap, with arms/legs head attached)
• Weight: Approx. 114g
• Usable Areas: Arms, Legs, Underarms, Bikini Line
• Heads: Arms/Legs Epilation Head, Underarm/Bikini Line Head
• Voltage: AC100V–240V
• Power Consumption: Approx. 6W
• Accessories: Cleaning brush
• Washable: No
• Cord Length: Approx. 1.8m (AC adapter)
Important Information
All our products are authentic and shipped directly from Japan. Please note the following regarding voltage compatibility:
- Voltage Standards: Many appliances we sell are designed for Japan’s 100V voltage, unless otherwise specified in the product description. If no voltage information is provided, it is safe to assume the product is intended for 100V use.
- Use Outside Japan: Products rated for AC100V are designed for the Japanese domestic power supply. Voltage standards vary by country and region. Please verify compatibility with your local electrical supply and, where necessary, use an appropriate voltage transformer before operating the product. Purchasing an AC100V appliance for use outside Japan is at the customer's discretion, and voltage compatibility with the destination country should be confirmed before purchase.
- International Compatibility: Some items are compatible with 100–240V for international use. Please check the product specifications carefully to ensure compatibility in your region before purchasing.
- USB-Charged or Battery-Powered Products: These do not have voltage concerns and can be used anywhere.
- Plug Compatibility: Japanese appliances typically use Type A plugs. If your socket has a different shape, you may need a plug converter, which is readily available at local stores.
Manuals: Manuals are generally in Japanese unless stated otherwise. For assistance, tools like the Google Translate app can help by translating text instantly through your phone's camera.
⚠️ Reminder: It is the customer’s responsibility to ensure voltage and plug compatibility before use. We are unable to provide refunds or exchanges for items damaged due to incorrect voltage or plug use.
If you have any questions or concerns, please feel free to contact us—we’re happy to assist!
About Panasonic
Panasonic Corporation is committed to promoting future- and people-oriented corporate value management from a long-term perspective in order to continue to create indispensable value for people's lives, while staying close to our various stakeholders.
To achieve this, we will promote three long-term, consistent axes of change (creating customer value, pursuing operational excellence, and focusing management resources on growth businesses) based on our mission and vision, and will reform the management systems and structures that form the foundation for these reforms.