ROHTO ロート製薬
Obagi Vitamin C Serum 5
Obagi Vitamin C Serum 5
By purchasing this product, I understand that it may have a different voltage requirement than what is used in the region I’m in. I take full responsibility for using a step-down power converter if necessary.
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ROHTO ロート製薬 Obagi Vitamin C Serum 5
【Product Features】
• Upgraded 5% pure vitamin C essence, effectively targeting complex eye problems such as dark circles, eye wrinkles, and sagging eye muscles.
• Injecting the powerful antioxidant and anti-aging power of "pure vitamin C" into the dermis layer can promote blood circulation and improve skin pigmentation and dark circles around the eyes.
• Upgraded antioxidant power promotes collagen synthesis, improves elasticity of the skin around the eyes, and prevents sagging.
【Instructions】
• Can be used around the eyes.
• Use in the morning and evening after toner. Squeeze 3 to 4 drops of pure vitamin C essence into the palm of your hand and gently apply it to the face and neck, especially on dull and dry areas.
Before You Order
When will my order ship and arrive?
Orders are generally processed within 2–5 business days (excluding weekends and Japanese public holidays) and shipped from Japan by air. Shipping availability and fees are shown at checkout.
After dispatch, estimated transit times are 5–15 business days for Asia/Oceania, 10–20 for North America, and 10–19 for Europe. Customs or local delivery conditions may cause delays. Estimated times are not guaranteed. Tracking is provided after dispatch.
Which payment methods can I use?
Available payment methods may include supported credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Options may vary by destination, device, or payment-provider eligibility and are shown at checkout.
Will I need to pay import duties or taxes?
Import duties, taxes (including VAT), customs-clearance charges, or other local fees may apply. Unless expressly stated otherwise at checkout, these charges are the recipient’s responsibility and are separate from the product price and shipping fee.
Customs clearance may affect delivery time. Please follow any customs or delivery instructions promptly.
What if I need to return an item or report a problem?
We generally do not accept voluntary returns or exchanges for change of mind, accidental purchases, or personal preferences, except where required by applicable law.
For incorrect, damaged, defective, or non-conforming items, please contact us—preferably within 8 days of delivery—with your order details and photos where possible. Mandatory consumer rights, including applicable EU/EEA, UK, and Taiwan rights, remain unaffected.
Please contact us before sending any return.
Warranty
Manufacturer warranties for Japanese-market electrical products may be limited to Japan and vary by product. This is separate from any statutory rights for defective, damaged, or non-conforming goods.
Please contact us before arranging a repair or return so we can confirm the applicable warranty, available remedies, and any related costs. Please check the product’s voltage, plug, and compatibility specifications before purchase.
Important Information
All our products are authentic and shipped directly from Japan. Please note the following regarding voltage compatibility:
- Voltage Standards: Many appliances we sell are designed for Japan’s 100V voltage, unless otherwise specified in the product description. If no voltage information is provided, it is safe to assume the product is intended for 100V use.
- Use Outside Japan: Products rated for AC100V are designed for the Japanese domestic power supply. Voltage standards vary by country and region. Please verify compatibility with your local electrical supply and, where necessary, use an appropriate voltage transformer before operating the product. Purchasing an AC100V appliance for use outside Japan is at the customer's discretion, and voltage compatibility with the destination country should be confirmed before purchase.
- International Compatibility: Some items are compatible with 100–240V for international use. Please check the product specifications carefully to ensure compatibility in your region before purchasing.
- USB-Charged or Battery-Powered Products: These do not have voltage concerns and can be used anywhere.
- Plug Compatibility: Japanese appliances typically use Type A plugs. If your socket has a different shape, you may need a plug converter, which is readily available at local stores.
Manuals: Manuals are generally in Japanese unless stated otherwise. For assistance, tools like the Google Translate app can help by translating text instantly through your phone's camera.
⚠️ Reminder: It is the customer’s responsibility to ensure voltage and plug compatibility before use. We are unable to provide refunds or exchanges for items damaged due to incorrect voltage or plug use.
If you have any questions or concerns, please feel free to contact us—we’re happy to assist!
About ROHTO ロート製薬
The Japanese company "Rohto Pharmaceutical Co., Ltd." was established in Osaka in the year 1899. In 1909, Rohto produced its first eye drops. Through continuous research and development, Rohto has been a leading brand in the Japanese OTC eye drops market for the past several decades. Additionally, Rohto is a renowned brand in the current Japanese pharmaceutical market, holding market leadership in areas such as eye drops, sunscreen lotions, lip balms, skincare, and topical medications.