Philips
Sonicare Electric Toothbrush HX9992
Sonicare Electric Toothbrush HX9992
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We currently ship to the following countries: Taiwan, Malaysia, Singapore, Hong Kong, China, Thailand, Australia, the Philippines, and the United States.
Notice
Notice
This is a personal hygiene item which cannot be returned or exchanged once opened.
Shipping & Delivery
Shipping & Delivery
Shipping Fee
Shipping costs are automatically calculated by the system based on the contents of the order: the place of delivery, the mode of transportation and the weight of the package. You can check the cost using the shipping calculator on the shopping cart page or confirm the shipping cost on the checkout page.
Estimated delivery time to China
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~15 business days
The actual delivery time may vary depending on the amount of packages in route, customs clearance process, or delivery status by the local postal service, etc.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
You may be charged additional handling, import, or tax fees as your order passes through customs. Please note, any additional charges on shipments are the customer’s responsibility, and we recommend reviewing these with your local customs departments prior to ordering.
Return & Refund
Return & Refund
We offers an 8-day cooling-off period. With the exception of customized proxy purchase items, all online shopping products have an 8-day cooling-off. This means that within 8 days from the day of receiving the product, you can apply for a return or refund. All products have an 8-day cooling-off.
Within 8 days from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, consumers can apply for a return or refund, but the shipping costs and any possible handling fees will be borne by the consumer.
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Philips Sonicare Electric Toothbrush HX9992
● Customized Oral Care with SenseIQ Technology ● Removes up to 20 times more plaque than manual brushing ● Removes up to 2 times more stains in 2 days ● Promotes gum health within 2 weeks ● User-friendly compact and seamless handle design ● Handle tip illuminates with "Pressure Prevention Sensor" and "Excessive Movement Detection" ● Sonicare app provides personalized brushing guidance ● Compact USB charging travel case for convenient portability ● No.1 Electric Toothbrush Brand used by Japanese Dentists and Dental Hygienists for 15 consecutive years
Settings: 3 levels
Brushing Modes: Clean, White Plus, Gum Health, Deep Clean, Sensitive, Tongue Cleaning
Rated Voltage: AC100-240V, 50/60Hz (compatible with international voltages)
Power Consumption (during charging): 1.5W
Charging Time: Approximately 16 hours
Usage Time (full charge): Approximately 48 minutes (2 weeks of twice-daily 2-minute use)
Battery: Lithium-ion rechargeable battery
Waterproof: IPX7
Dimensions (W×D×H): Approximately 237 x 27 x 29 mm
(with A3 Premium All-in-One Brush Head attached)
Weight: Approximately 116g
(with A3 Premium All-in-One Brush Head attached)
Sonicare App Compatibility: iOS 11.0 and later, Android 6.0 and later
Included Accessories: Main Unit (Handle), A3 Premium All-in-One Brush Head, Tongue Cleaning Brush Head, Charging Stand, Charging Base, USB Charging Travel Case (Type-C), USB Cable (Type-C), Power Adapter, User Manual
Important Information
- All our products are authentic and shipped directly from Japan. Some appliances are designed for Japan’s 100V voltage, while others are compatible with 100–240V for international use. Please check the product specifications carefully to ensure compatibility in your region.
- Products used in regions with 110V (e.g., certain areas in the USA) are typically compatible for direct use without a converter. Additionally, USB-charged or battery-powered products do not have voltage concerns and can be used anywhere.
- Manuals are typically in Japanese unless otherwise specified. For assistance, we recommend using free tools like the Google Translate app, which allows you to translate text instantly by pointing your phone camera at the manual.
If you have any questions, feel free to contact us—we’re here to help.
Philips, founded in 1891 in the Netherlands, primarily produces products in the fields of lighting, household appliances, and medical systems. As of 2007, Philips had a global workforce of 128,100 people, with manufacturing facilities in 28 countries and sales points in 150 countries worldwide.