TEMPUR
Universal Pillow 120951
Universal Pillow 120951
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Shipping & Delivery
Shipping & Delivery
Shipping Fee to Taiwan
We offer a flat shipping rate of 100 NTD for all orders to Taiwan. Additionally, enjoy free shipping on orders over 3500 NTD.
Estimated delivery time to Taiwan
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~15 business days
The actual delivery time may vary depending on the amount of packages in route, customs clearance process, or delivery status by the local postal service, etc.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
imy provides duty-free services for our customers in Taiwan. Orders shipped to Taiwan will not incur additional taxes or customs fees.
Depending on shipping method, some orders may require real-name authentication for receiving any overseas parcel ship to Taiwan. For more infromation, please refer to our instruction page.
Should you require any further clarification, please do not hesitate to reach out to us.
Notice
Notice
This is a personal hygiene item which cannot be returned or exchanged once opened.
Return & Refund
Return & Refund
We offer a 7+1-day cooling-off period, which is better than the Consumer Protection Act in Taiwan. With the exception of specific items, all online shopping products have an 8-day cooling-off period. This means that within 8 days from the day of receiving the product, you can apply for a return or refund. Except for customized proxy purchase items, all products have an 8-day cooling-off period. According to the reasonable exceptions specified in Article 2 of the guidelines for the exercise of the right to terminate telecommunications transactions, customized payments made at the consumer's request (i.e., custom proxy purchases on this website) are not subject to an 8-day cooling-offperiod.
Within 7 days from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, consumers can apply for a return or refund, and the shipping costs will be covered by the website's operating company.
On the 8th day from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, you can still apply for a return or refund, but the shipping costs and any possible handling fees will be borne by the consumer.
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TEMPUR Universal Pillow 120951
Product Features:
- Designed for relaxation by placing under the neck, waist, legs, or other areas needing support. A versatile and convenient semi-circular pillow
- The only mattress and pillow brand approved by NASA, Tempur(R)
- Removable and washable cover (the pillow itself is not washable)
Product Specifications:
- Cover fabric: Cotton 75%, Polyester 25%
- Size: Approximately 50x20x10cm
- Store in a well-ventilated place when not in use to prevent mold, not covered under warranty
- Store Tempur(R) products in a dry environment, humidity no more than 65%
- Tempur(R) material may feel firm initially but becomes more comfortable with use. Firmness varies with temperature, but there's no effect on pressure distribution
- Tempur(R) material is not washable, dry cleanable, ironable, or suitable for tumble drying. For stains or dirt, gently wipe with a damp, wrung-out cloth
TEMPUR® material is unlike any other. Our scientists have spent more than 30 years improving and perfecting the TEMPUR® material for sleep. Its formula has always been kept secret. In fact, fewer than 10 people in the world know how it is made, and they are all TEMPUR® employees. Viscoelasticity means that TEMPUR® material is both fluid and springy, thanks to its billions of ultra-sensitive open-cell structures that exist in a state somewhere between solid and liquid. That's the secret.
