Nishikawa 西川
Namikoshi Orthopedic Pillow – Enhanced Support for Neck & Shoulders
Namikoshi Orthopedic Pillow – Enhanced Support for Neck & Shoulders
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We currently ship to the following countries: Taiwan, Malaysia, Singapore, Hong Kong, China, Thailand, Australia, the Philippines, and the United States.
Notice
Notice
This is a personal hygiene item which cannot be returned or exchanged once opened.
Shipping & Delivery
Shipping & Delivery
Shipping Fee
Shipping costs are automatically calculated by the system based on the contents of the order: the place of delivery, the mode of transportation and the weight of the package. You can check the cost using the shipping calculator on the shopping cart page or confirm the shipping cost on the checkout page.
Estimated delivery time
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~20 business days
The above is an estimate, not a guaranteed delivery time. We will do our best to deliver according to the estimated delivery time, but sometimes there may be delays. For example, local postal/logistics, weather, festivals or other uncontrollable factors. If you have further questions, please feel free to contact us.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
You may be charged additional handling, import, or tax fees as your order passes through customs. Please note, any additional charges on shipments are the customer’s responsibility, and we recommend reviewing these with your local customs departments prior to ordering.
Return & Refund
Return & Refund
We offers an 8-day cooling-off period. With the exception of customized proxy purchase items, all online shopping products have an 8-day cooling-off. This means that within 8 days from the day of receiving the product, you can apply for a return or refund. All products have an 8-day cooling-off.
Within 8 days from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, consumers can apply for a return or refund, but the shipping costs and any possible handling fees will be borne by the consumer.
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Namikoshi Orthopedic Pillow – Enhanced Support for Neck & Shoulders
[Product Features]
• Designed for Neck & Shoulder Support – Co-developed by Nishikawa Co., Ltd. and Namikoshi Shiatsu experts for optimal cervical, neck, and head support
• Dual Support System – Features an integrated "Cervical Comfort Foam Sheet" and adjustable cervical pillow for enhanced stability and comfort
• Pressure-Distributing Technology – Upgraded "Comfort & Pressure-Distributing Sheet" expands support to shoulders and shoulder blades, relieving tension
• Ergonomic Contoured Shape – Raised sides and top-bottom sections keep the head stable whether sleeping on the back or side, reducing neck strain
• Adjustable Height & Fill – Internal fill is adjustable to accommodate different sleeping preferences
• Breathable & Heat-Resistant – Made with breathable mesh fabric and hollow polyethylene pipe filling to minimize heat retention
• Washable & Easy Maintenance – Pillow core can be hand-washed to maintain hygiene (remove non-washable internal sheets before washing)
[Product Specifications]
• Size: 60cm × 50cm
• Weight: Approx. 1.55kg
• Pillowcase Material: 100% Polyester
• Inner Fill:
Upper Layer: Neck – Polyethylene Pipes & Foam / Head – Polyethylene Pipes
Lower Layer: Shoulder Support Sheet – Foam
• Washing Instructions: Hand washable (use a laundry bag); internal cervical comfort foam and pressure-distributing sheets are non-washable
• Includes: Pillow, Adjustable Fill Pack
Sleep is not the end of the day, but the beginning of tomorrow. It's about improving your performance tomorrow and making it a better tomorrow. At different stages of your life, thinking about the right sleep for each occasion is to live your life believing that "tomorrow is better than today." We, the Nishikawa Group, believe that it is our mission to pursue good sleep and continue to innovate because it is a long-established store with a track record of over 450 years. We will continue to provide sleep solutions while working on insatiable research and incorporating the latest technology in order to "sleep well and live well" for each customer.
