LOFTY
Hotel Pillow
Hotel Pillow
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Shipping & Delivery
Shipping & Delivery
Shipping Fee to Taiwan
We offer a flat shipping rate of 100 NTD for all orders to Taiwan. Additionally, enjoy free shipping on orders over 3500 NTD.
Estimated delivery time to Taiwan
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~15 business days
The actual delivery time may vary depending on the amount of packages in route, customs clearance process, or delivery status by the local postal service, etc.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
imy provides duty-free services for our customers in Taiwan. Orders shipped to Taiwan will not incur additional taxes or customs fees.
Depending on shipping method, some orders may require real-name authentication for receiving any overseas parcel ship to Taiwan. For more infromation, please refer to our instruction page.
Should you require any further clarification, please do not hesitate to reach out to us.
Notice
Notice
This is a personal hygiene item which cannot be returned or exchanged once opened.
Return & Refund
Return & Refund
We offer a 7+1-day cooling-off period, which is better than the Consumer Protection Act in Taiwan. With the exception of specific items, all online shopping products have an 8-day cooling-off period. This means that within 8 days from the day of receiving the product, you can apply for a return or refund. Except for customized proxy purchase items, all products have an 8-day cooling-off period. According to the reasonable exceptions specified in Article 2 of the guidelines for the exercise of the right to terminate telecommunications transactions, customized payments made at the consumer's request (i.e., custom proxy purchases on this website) are not subject to an 8-day cooling-offperiod.
Within 7 days from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, consumers can apply for a return or refund, and the shipping costs will be covered by the website's operating company.
On the 8th day from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, you can still apply for a return or refund, but the shipping costs and any possible handling fees will be borne by the consumer.
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![Hotel Pillow - imy Shop Japan](http://imyshopjapan.com/cdn/shop/files/LOFTY-Hotel-Pillow-2_1.jpg?v=1721885328&width=1445)
![Hotel Pillow - imy Shop Japan](http://imyshopjapan.com/cdn/shop/files/LOFTY-Hotel-Pillow-2.jpg?v=1721885328&width=1445)
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![Hotel Pillow - imy Shop Japan](http://imyshopjapan.com/cdn/shop/files/LOFTY-Hotel-Pillow-3.jpg?v=1721885328&width=1445)
![Hotel Pillow - imy Shop Japan](http://imyshopjapan.com/cdn/shop/files/LOFTY-Hotel-Pillow-4_1.jpg?v=1721885328&width=1445)
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LOFTY Hotel Pillow
[Product Features]
• A comfortable pillow for everyone. This reversible pillow allows you to choose between the soft touch of cotton or the breathable feel of pipe material. For those who prefer a soft feel, use the cotton side that gently envelops your head. For a firmer feel or during hot summer months, use the side with pipe material for better breathability.
• Supports both back and side sleeping. Lofty's unique cervical support structure reduces the burden on the neck and shoulders. The five-part structure provides stable support for the neck, ensuring a comfortable sleeping posture. The height of each part is adjusted to facilitate smooth turning during sleep.
• The cover outside is machine washable, making it ideal for use during sweaty summer months. Dry in the shade once a week. When washing the pillow it self, use diluted detergent and gently hand wash.
• Sleep like you're in a luxury hotel. Over 50,000 Lofty's premium sleep pillows are used by top hotels, inns, and hospitals in Japan. Enjoy the high-quality pillows offered by specialty pillow shops for a comfortable sleep experience.
[Product Specific]
■ Size: 39ÁE2cm
■ Pillow Height: S (low) approx. 2-3cm at the lowest point / M (standard) approx. 3-4cm at the lowest point
■ Outer Fabric: 100% Cotton
■ Inner Fabric: 85% Polyester, 15% Cotton
■ Filling: 100% Polyester Cotton, Polyethylene Pipe
[Notice]
Lofty Hotel Pillows are designed and developed to satisfy a wide range of users, but various factors such as body type, sleeping posture, and mattress hardness and materials can affect sleep comfort.
![](http://imyshopjapan.com/cdn/shop/files/lofty-collection-logo.png?v=1721882097&width=1500)
Lofty is a leading Japanese pillow company dedicated to improving sleep quality. As interest in good sleep grows, Lofty's commitment to creating custom-fit pillows has won over 3.5 million customers. Recently, their pillows are increasingly found in hotels, reflecting the rising importance of guest satisfaction through better sleep.
在飯店睡了幾天這顆聯名枕頭覺得很讚!
要購買回台結果去逛的櫃上沒現貨;
幸好i my可以幫忙買到🫶🏻
謝謝您的回饋與肯定,很高興您喜歡,期待有機會再為您服務😊
![tw-shopping-flow-en](http://imyshopjapan.com/cdn/shop/files/tw-shopping-flow-en.png?v=1697174445&width=3840)