LOFTY
Hotel Pillow
Hotel Pillow
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We currently ship to the following countries: Taiwan, Malaysia, Singapore, Hong Kong, China, Thailand, Australia, the Philippines, and the United States.
Notice
Notice
This is a personal hygiene item which cannot be returned or exchanged once opened.
Shipping & Delivery
Shipping & Delivery
Shipping Fee
Shipping costs are automatically calculated by the system based on the contents of the order: the place of delivery, the mode of transportation and the weight of the package. You can check the cost using the shipping calculator on the shopping cart page or confirm the shipping cost on the checkout page.
Estimated delivery time
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~20 business days
The above is an estimate, not a guaranteed delivery time. We will do our best to deliver according to the estimated delivery time, but sometimes there may be delays. For example, local postal/logistics, weather, festivals or other uncontrollable factors. If you have further questions, please feel free to contact us.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
You may be charged additional handling, import, or tax fees as your order passes through customs. Please note, any additional charges on shipments are the customer’s responsibility, and we recommend reviewing these with your local customs departments prior to ordering.
Return & Refund
Return & Refund
We offers an 8-day cooling-off period. With the exception of customized proxy purchase items, all online shopping products have an 8-day cooling-off. This means that within 8 days from the day of receiving the product, you can apply for a return or refund. All products have an 8-day cooling-off.
Within 8 days from the day of product delivery, except for exceptions or non-returnable items and customized proxy purchase items, consumers can apply for a return or refund, but the shipping costs and any possible handling fees will be borne by the consumer.
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LOFTY Hotel Pillow
[Product Features]
• A comfortable pillow for everyone. This reversible pillow allows you to choose between the soft touch of cotton or the breathable feel of pipe material. For those who prefer a soft feel, use the cotton side that gently envelops your head. For a firmer feel or during hot summer months, use the side with pipe material for better breathability.
• Supports both back and side sleeping. Lofty's unique cervical support structure reduces the burden on the neck and shoulders. The five-part structure provides stable support for the neck, ensuring a comfortable sleeping posture. The height of each part is adjusted to facilitate smooth turning during sleep.
• The cover outside is machine washable, making it ideal for use during sweaty summer months. Dry in the shade once a week. When washing the pillow it self, use diluted detergent and gently hand wash.
• Sleep like you're in a luxury hotel. Over 50,000 Lofty's premium sleep pillows are used by top hotels, inns, and hospitals in Japan. Enjoy the high-quality pillows offered by specialty pillow shops for a comfortable sleep experience.
[Product Specific]
■ Size: 39ÁE2cm
■ Pillow Height: S (low) approx. 2-3cm at the lowest point / M (standard) approx. 3-4cm at the lowest point
■ Outer Fabric: 100% Cotton
■ Inner Fabric: 85% Polyester, 15% Cotton
■ Filling: 100% Polyester Cotton, Polyethylene Pipe
[Notice]
Lofty Hotel Pillows are designed and developed to satisfy a wide range of users, but various factors such as body type, sleeping posture, and mattress hardness and materials can affect sleep comfort.
I first tried out these hybrid plush / elastic pipe pillows when staying at a ryokan in Hokkaido. It was a different model also by Lofty, and the sleep that I got was so restful and comfortable I was determined to get my hands on another Lofty pillow once I got back to the States. I'm glad I was able to order from this website - shipping was prompt and the pillow is extremely supportive and comfortable. You can choose which side to sleep on depending on whether you want more of the elastic pipe (feels kind of like the traditional bean pillows) or plush feel.
Thank you for sharing your experience! We're so happy to hear that the Lofty pillow has brought you the same comfort and support you enjoyed in Hokkaido. It's great to know that we could help you find and receive this wonderful product quickly and conveniently.
Enjoy your restful nights, and we’re here anytime you need assistance or recommendations!
(from imyshopjapan Shopee)
(from imyshopjapan Shopee)
(from imyshopjapan Shopee)
在飯店睡了幾天這顆聯名枕頭覺得很讚！
要購買回台結果去逛的櫃上沒現貨；
幸好i my可以幫忙買到🫶🏻
謝謝您的回饋與肯定，很高興您喜歡，期待有機會再為您服務😊
Lofty is a leading Japanese pillow company dedicated to improving sleep quality. As interest in good sleep grows, Lofty's commitment to creating custom-fit pillows has won over 3.5 million customers. Recently, their pillows are increasingly found in hotels, reflecting the rising importance of guest satisfaction through better sleep.