TEMPUR
Universal Pillow 120951
Universal Pillow 120951
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TEMPUR Universal Pillow 120951
Product Features:
- Designed for relaxation by placing under the neck, waist, legs, or other areas needing support. A versatile and convenient semi-circular pillow
- The only mattress and pillow brand approved by NASA, Tempur(R)
- Removable and washable cover (the pillow itself is not washable)
Product Specifications:
- Cover fabric: Cotton 75%, Polyester 25%
- Size: Approximately 50x20x10cm
- Store in a well-ventilated place when not in use to prevent mold, not covered under warranty
- Store Tempur(R) products in a dry environment, humidity no more than 65%
- Tempur(R) material may feel firm initially but becomes more comfortable with use. Firmness varies with temperature, but there's no effect on pressure distribution
- Tempur(R) material is not washable, dry cleanable, ironable, or suitable for tumble drying. For stains or dirt, gently wipe with a damp, wrung-out cloth
Before You Order
Notice
This product is a personal hygiene item and may be subject to hygiene-related return restrictions where permitted by applicable law. Return eligibility depends on the product condition, packaging, and the law applicable to your order.
Please review the Return & Refund information below before opening or using the product.
When will my order ship and arrive?
Orders are generally processed within 2–5 business days (excluding weekends and Japanese public holidays) and shipped from Japan by air. Shipping availability and fees are shown at checkout.
After dispatch, estimated transit times are 5–15 business days for Asia/Oceania, 10–20 for North America, and 10–19 for Europe. Customs or local delivery conditions may cause delays. Estimated times are not guaranteed. Tracking is provided after dispatch.
Which payment methods can I use?
Available payment methods may include supported credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Options may vary by destination, device, or payment-provider eligibility and are shown at checkout.
Will I need to pay import duties or taxes?
Import duties, taxes (including VAT), customs-clearance charges, or other local fees may apply. Unless expressly stated otherwise at checkout, these charges are the recipient’s responsibility and are separate from the product price and shipping fee.
Customs clearance may affect delivery time. Please follow any customs or delivery instructions promptly.
What if I need to return an item or report a problem?
We generally do not accept voluntary returns or exchanges for change of mind, accidental purchases, or personal preferences, except where required by applicable law.
For incorrect, damaged, defective, or non-conforming items, please contact us—preferably within 8 days of delivery—with your order details and photos where possible. Mandatory consumer rights, including applicable EU/EEA, UK, and Taiwan rights, remain unaffected.
Please contact us before sending any return.
About TEMPUR
TEMPUR® material is unlike any other. Our scientists have spent more than 30 years improving and perfecting the TEMPUR® material for sleep. Its formula has always been kept secret. In fact, fewer than 10 people in the world know how it is made, and they are all TEMPUR® employees. Viscoelasticity means that TEMPUR® material is both fluid and springy, thanks to its billions of ultra-sensitive open-cell structures that exist in a state somewhere between solid and liquid. That's the secret.