SISI
Im You Hero Balancer Dual Watery Cleansing 230ml, Makeup Remover, Facial Wash
Im You Hero Balancer Dual Watery Cleansing 230ml, Makeup Remover, Facial Wash
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We currently ship to the following countries: Taiwan, Malaysia, Singapore, Hong Kong, China, Thailand, Australia, the Philippines, and the United States.
Shipping & Delivery
Shipping & Delivery
🔔Our carrier is unable to deliver to SF Lockers or P.O. Boxes, as all international shipments require a valid address where someone can sign for the package upon delivery.
Shipping Fee
Shipping costs are automatically calculated by the system based on the contents of the order: the place of delivery, the mode of transportation and the weight of the package. You can check the cost using the shipping calculator on the shopping cart page or confirm the shipping cost on the checkout page.
Estimated delivery time
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~20 business days
The above is an estimate, not a guaranteed delivery time. We will do our best to deliver according to the estimated delivery time, but sometimes there may be delays. For example, local postal/logistics, weather, festivals or other uncontrollable factors. If you have further questions, please feel free to contact us.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
You may be charged additional handling, import, or tax fees as your order passes through customs. Please note, any additional charges on shipments are the customer’s responsibility, and we recommend reviewing these with your local customs departments prior to ordering.
Return & Refund
Return & Refund
We offer an 8-day return policy. Within 8 days of receiving your item, you may apply for a return or refund only if the product is defective or incorrect.
Returns are not accepted for reasons such as change of mind, mistaken purchase, or compatibility issues with local power sources.
Customized, hygiene-related, perishable, or hazardous products are non-returnable.
Return shipping and any handling fees are the customer’s responsibility unless the return is due to our error.
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SISI Im You Hero Balancer Dual Watery Cleansing 230ml, Makeup Remover, Facial Wash
[Product Features]
• Bi-phase formulation combining cleansing oil and serum for a quick yet nourishing wipe-off cleanse
• Effectively removes waterproof makeup, sebum, and pore-clogging impurities
• Enriched with natural cleansing and moisturizing ingredients that leave skin soft and hydrated
• No need for double cleansing – ideal for busy daily routines
• Made with 97% naturally derived ingredients; alcohol-free and patch-tested for sensitive skin (not guaranteed to suit all users)
• Available in three scents: Woody, Rosemary, and Bergamot
[Product Specifications]
• Volume: 230ml
• How to Use: Shake well, soak a cotton pad, gently wipe makeup and dirt
• No additional face wash needed after use
• Suitable for all skin types, especially dry, sensitive, or pore-concerned skin
[Variants]
• Moisturizing (Pink Cap / Rosemary Scent)
– Formulated with plant-based K-complex and mild surfactants to care for dry and sensitive skin
– Balances skin moisture while leaving a refreshed, non-greasy feel
• Aging Care (Green Cap / Woody Scent)
– Features Niacinamide and Bakuchiol to treat dullness, roughness, and dryness
– Ideal for mature skin lacking firmness and glow
• Brightening Pore Care (Yellow Cap / Bergamot Scent)
– Includes oil-soluble Vitamin C derivative (VC-IP) for mild exfoliation and skin smoothing
– Suitable for oily or textured skin with visible pores
[Key Ingredients]
• Common to all:
Poresroyal (Pore care), Olivem (Natural olive-derived cleanser), Vitamin P (Mild plant-based exfoliant)
• Pink Cap (Moisturizing Variant):
• Myristoyl Octyldodecyl
• K-Complex (Botanical oil blend)
• Green Cap (Enriching Variant):
• Niacinamide
• Bakuchiol
• Yellow Cap (Brightening Variant):
• VC-IP (Oil-soluble Vitamin C derivative)
SISI is a Japanese skincare brand founded in 2020 that combines naturally derived ingredients with scientific formulation. It offers functional care even for sensitive skin, with product lines including peeling serums, vitamin C treatments, toner‑serums, and cleansing waters. SISI upholds a clean beauty ideal, using eco‑friendly materials, sustainable packaging, and dermatologist‑advised development.