Panasonic
Hair Remover Smooth Epi Power & Cool VIO Compatible, AC100~240V ES-WG0B-H
Hair Remover Smooth Epi Power & Cool VIO Compatible, AC100~240V ES-WG0B-H
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Warranty
Warranty
Manufacturer warranties for Japanese-market electrical products may be limited to Japan and vary by product. This is separate from any statutory rights for defective, damaged, or non-conforming goods.
Please contact us before arranging a repair or return so we can confirm the applicable warranty, available remedies, and any related costs. Please check the product’s voltage, plug, and compatibility specifications before purchase.
Shipping & Delivery
Shipping & Delivery
Orders are generally processed within 2–5 business days (excluding weekends and Japanese public holidays) and shipped from Japan by air. Shipping availability and fees are shown at checkout.
After dispatch, estimated transit times are 5–15 business days for Asia/Oceania, 10–20 for North America, and 10–19 for Europe. Customs or local delivery conditions may cause delays. Estimated times are not guaranteed. Tracking is provided after dispatch.
Payment Method
Payment Method
Available payment methods may include supported credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Options may vary by destination, device, or payment-provider eligibility and are shown at checkout.
Tax & Custom
Tax & Custom
Import duties, taxes (including VAT), customs-clearance charges, or other local fees may apply. Unless expressly stated otherwise at checkout, these charges are the recipient’s responsibility and are separate from the product price and shipping fee.
Customs clearance may affect delivery time. Please follow any customs or delivery instructions promptly.
Return & Refund
Return & Refund
We generally do not accept voluntary returns or exchanges for change of mind, accidental purchases, or personal preferences, except where required by applicable law.
For incorrect, damaged, defective, or non-conforming items, please contact us—preferably within 8 days of delivery—with your order details and photos where possible. Mandatory consumer rights, including applicable EU/EEA, UK, and Taiwan rights, remain unaffected.
Please contact us before sending any return.
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Panasonic Hair Remover Smooth Epi Power & Cool VIO Compatible, AC100~240V ES-WG0B-H
[Product Features]
• New "Cool Plus Mode" offers comfortable pre-cooling at approx. 5°C before high-powered flashes, ideal for coarse hair like facial or V-zone hair
• Significantly reduced skin irritation through sapphire-enhanced cooling surface
• 40% increased power for I/O zone attachment improves care for delicate areas
• Full-body compatible: face, beard, underarms, chest, stomach, arms, hands, VIO, and legs
• Equipped with Bluetooth functionality and app support (iPhone only) for usage tracking and treatment reminders
• High-power flash with enhanced skin protection delivers smoother and brighter skin with continued use
• Three treatment modes and five adjustable power levels for personalized care
• Not suitable for use in the bath or shower
[Product Specifications]
• Body Size: Width 75 × Height 232 × Depth 56 mm (with Face & Body Attachment)
• Controller Size: Width 70 × Height 170 × Depth 56 mm
• Weight: Approx. 380g (flash unit with attachment), Approx. 890g (with all attachments, excluding power cord)
• Hair Removal Type: Flash (IPL)
• Usable Areas: Legs, Arms, Underarms, Hands, Chest, Stomach, V-Zone, I-Zone, O-Zone, Face (including beard)
• Attachments: Face & Body Attachment, I/O Zone Attachment, Wide Attachment
• Flash Area: 6.8 cm² (Wide Attachment)
• Flash Count: Approx. 300,000 flashes
• Compatible Hair Colors: Black, Brown, Dark Blonde
• Power Levels: 5 Levels / 3 Modes
• Bath Use: Not allowed
• Power Source: AC (corded use)
• Voltage: AC100–240V
• Power Consumption: Approx. 85W (AC100V), Approx. 105W (AC240V)
• Cord Length: Approx. 1.5m (main), Approx. 1.5m (power cord)
• Accessories: Storage pouch
Important Information
All our products are authentic and shipped directly from Japan. Please note the following regarding voltage compatibility:
- Voltage Standards: Many appliances we sell are designed for Japan’s 100V voltage, unless otherwise specified in the product description. If no voltage information is provided, it is safe to assume the product is intended for 100V use.
- Use Outside Japan: Products rated for AC100V are designed for the Japanese domestic power supply. Voltage standards vary by country and region. Please verify compatibility with your local electrical supply and, where necessary, use an appropriate voltage transformer before operating the product. Purchasing an AC100V appliance for use outside Japan is at the customer's discretion, and voltage compatibility with the destination country should be confirmed before purchase.
- International Compatibility: Some items are compatible with 100–240V for international use. Please check the product specifications carefully to ensure compatibility in your region before purchasing.
- USB-Charged or Battery-Powered Products: These do not have voltage concerns and can be used anywhere.
- Plug Compatibility: Japanese appliances typically use Type A plugs. If your socket has a different shape, you may need a plug converter, which is readily available at local stores.
Manuals: Manuals are generally in Japanese unless stated otherwise. For assistance, tools like the Google Translate app can help by translating text instantly through your phone's camera.
⚠️ Reminder: It is the customer’s responsibility to ensure voltage and plug compatibility before use. We are unable to provide refunds or exchanges for items damaged due to incorrect voltage or plug use.
If you have any questions or concerns, please feel free to contact us—we’re happy to assist!
About Panasonic
Panasonic Corporation is committed to promoting future- and people-oriented corporate value management from a long-term perspective in order to continue to create indispensable value for people's lives, while staying close to our various stakeholders.
To achieve this, we will promote three long-term, consistent axes of change (creating customer value, pursuing operational excellence, and focusing management resources on growth businesses) based on our mission and vision, and will reform the management systems and structures that form the foundation for these reforms.