MEDULLA
Scalp Lift Comb
Scalp Lift Comb
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Notice
Notice
This product is a personal hygiene item and may be subject to hygiene-related return restrictions where permitted by applicable law. Return eligibility depends on the product condition, packaging, and the law applicable to your order.
Opening ordinary packaging does not automatically remove statutory return or withdrawal rights. Please review the Return & Refund information below before opening or using the product.
Shipping & Delivery
Shipping & Delivery
🔔Our carrier is unable to deliver to SF Lockers or P.O. Boxes, as all international shipments require a valid address where someone can sign for the package upon delivery.
Orders are generally processed within 2–5 business days (excluding weekends and Japanese public holidays) and shipped from Japan by air. Shipping availability and fees are shown at checkout.
After dispatch, estimated transit times are 5–15 business days for Asia/Oceania, 10–20 for North America, and 10–19 for Europe. Customs or local delivery conditions may cause delays. Estimated times are not guaranteed. Tracking is provided after dispatch.
Payment Method
Payment Method
Available payment methods may include supported credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Options may vary by destination, device, or payment-provider eligibility and are shown at checkout.
Tax & Custom
Tax & Custom
Import duties, taxes (including VAT), customs-clearance charges, or other local fees may apply. Unless expressly stated otherwise at checkout, these charges are the recipient’s responsibility and are separate from the product price and shipping fee.
Customs clearance may affect delivery time. Please follow any customs or delivery instructions promptly.
Return & Refund
Return & Refund
We generally do not accept voluntary returns or exchanges for change of mind, accidental purchases, or personal preferences, except where required by applicable law.
For incorrect, damaged, defective, or non-conforming items, please contact us—preferably within 8 days of delivery—with your order details and photos where possible. Mandatory consumer rights, including applicable EU/EEA, UK, and Taiwan rights, remain unaffected.
Please contact us before sending any return.
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MEDULLA Scalp Lift Comb
[Product Features]
• 524 nylon pins in 8 rows with 3 different lengths for deep scalp contact and massage
• Lightweight at only 73.5g, comfortable for long use
• Versatile 2-way design for shampooing, conditioning, blow-drying, and scalp massage
• Helps remove pore impurities, supports scalp health, and promotes shiny, beautiful hair
[Product Specification]
• Weight: 73.5g
• Material: Grip/ABS resin, Pins/Nylon
• How to Use:
1. Detangle hair before shampooing for smoothness
2. Wet hair thoroughly, lather shampoo, and cleanse evenly from roots to tips
3. Place the brush vertically on the scalp, pressing the short pins against the scalp
4. Rinse shampoo completely
5. Blow-dry hair and comb through again
※ Use moderate pressure when massaging to avoid scalp damage
•
Country of Manufacture: China
About MEDULLA
MEDULLA is Japan’s first personalized haircare brand, offering customized shampoo and treatment solutions tailored to individual hair types and concerns. By analyzing over 600,000 hair assessments, MEDULLA provides approximately 70,000 unique combinations, ensuring optimal care for each user. Their products incorporate salon-quality ingredients and are free from sulfates and parabens, delivering a gentle yet effective haircare experience.