MEDULLA
Scalp Lift Comb
Scalp Lift Comb
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We currently ship to the following countries: Taiwan, Malaysia, Singapore, Hong Kong, China, Thailand, Australia, the Philippines, and the United States.
Notice
Notice
This is a personal hygiene item which cannot be returned or exchanged once opened.
Shipping & Delivery
Shipping & Delivery
🔔Our carrier is unable to deliver to SF Lockers or P.O. Boxes, as all international shipments require a valid address where someone can sign for the package upon delivery.
Shipping Fee
Shipping costs are automatically calculated by the system based on the contents of the order: the place of delivery, the mode of transportation and the weight of the package. You can check the cost using the shipping calculator on the shopping cart page or confirm the shipping cost on the checkout page.
Estimated delivery time
We use the most appropriate logistics method for your shipment depending on the location and type of item, so transit times may vary. After your order has shipped, you will receive an email from us containing the shipping order number and a tracking link for your order.
Fulfilling and estimated delivery time: 5~20 business days
The above is an estimate, not a guaranteed delivery time. We will do our best to deliver according to the estimated delivery time, but sometimes there may be delays. For example, local postal/logistics, weather, festivals or other uncontrollable factors. If you have further questions, please feel free to contact us.
Payment Method
Payment Method
We accept major credit cards including Visa, MasterCard and American Express. When paying by credit card, your name and billing address must match the address on file with the card issuer. We also accept PayPal, Apple Pay, Google Pay, AliPay, WeChatPay and UnionPay.
Tax & Custom
Tax & Custom
You may be charged additional handling, import, or tax fees as your order passes through customs. Please note, any additional charges on shipments are the customer’s responsibility, and we recommend reviewing these with your local customs departments prior to ordering.
Return & Refund
Return & Refund
We offer an 8-day return policy. Within 8 days of receiving your item, you may apply for a return or refund only if the product is defective or incorrect.
Returns are not accepted for reasons such as change of mind, mistaken purchase, or compatibility issues with local power sources.
Customized, hygiene-related, perishable, or hazardous products are non-returnable.
Return shipping and any handling fees are the customer’s responsibility unless the return is due to our error.
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MEDULLA Scalp Lift Comb
[Product Features]
• 524 nylon pins in 8 rows with 3 different lengths for deep scalp contact and massage
• Lightweight at only 73.5g, comfortable for long use
• Versatile 2-way design for shampooing, conditioning, blow-drying, and scalp massage
• Helps remove pore impurities, supports scalp health, and promotes shiny, beautiful hair
[Product Specification]
• Weight: 73.5g
• Material: Grip/ABS resin, Pins/Nylon
• How to Use:
1. Detangle hair before shampooing for smoothness
2. Wet hair thoroughly, lather shampoo, and cleanse evenly from roots to tips
3. Place the brush vertically on the scalp, pressing the short pins against the scalp
4. Rinse shampoo completely
5. Blow-dry hair and comb through again
※ Use moderate pressure when massaging to avoid scalp damage
•
Country of Manufacture: China
MEDULLA is Japan’s first personalized haircare brand, offering customized shampoo and treatment solutions tailored to individual hair types and concerns. By analyzing over 600,000 hair assessments, MEDULLA provides approximately 70,000 unique combinations, ensuring optimal care for each user. Their products incorporate salon-quality ingredients and are free from sulfates and parabens, delivering a gentle yet effective haircare experience.