Shipping & Delivery during Lunar New Year holidays

As we approach the Lunar New Year period, we would like to remind you that due to the holiday, there will be impacts on the operation times of major logistics companies as well as customs clearance processes in various locations. Please consider this when placing your orders, and we appreciate your understanding.

Reference dates for the Lunar New Year period:

  • China: February 10 to 17, 2024
  • Hong Kong: February 10 to 13, 2024
  • Taiwan: February 8 to 14, 2024
  • Singapore: February 10 to 11, 2024
  • Malaysia: February 10 to 11, 2024


Furthermore, during the Lunar New Year period, the imy Shop Japan customer service team will be available from Monday to Friday, 9 AM to 6 PM (Japan Time) to assist you. You can consult with us through the chat bubble at the bottom right corner of our website or contact us through the contact us form.

Wishing you a Happy New Year and a wonderful holiday!

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